Terms & Conditions — ZM Basket (Private) Limited

These Terms & Conditions ("Terms") govern your use of the website and services provided by ZM Basket (Private) Limited ("we", "us", "our"). By using our website, requesting our services or accessing the client portal, you agree to these Terms.

1. Services

We provide business consulting and related services, which may include UK company registration, virtual and physical business addresses, VAT and compliance filings, payment and e-commerce setup, and related support. The specific services provided to you are those agreed in writing or selected through your account.

2. Eligibility & accounts

You must provide accurate, current and complete information.
Client portal accounts are created by our administrators; clients cannot self-register.
You are responsible for keeping your login credentials confidential and for all activity under your account.

3. Fees & payment

Fees for services are as quoted or published and may be charged on a one-off, monthly or annual basis. Unless stated otherwise, payments are due in advance. Government and third-party fees (such as Companies House or HMRC charges) may be additional.

4. Client responsibilities

Provide all information and documentation we reasonably require to deliver the services.
Ensure your use of our services and any business you operate complies with applicable laws.
Not use our services for unlawful, fraudulent or prohibited purposes.

5. Third parties & government bodies

Some services depend on third parties or government bodies (e.g. Companies House, HMRC, banks, payment providers). We are not responsible for their decisions, processing times or requirements, though we will act diligently on your behalf.

6. Intellectual property

All content on this website, including text, graphics, logos and software, is owned by or licensed to us and may not be copied or reused without permission.

7. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental or consequential losses, or for loss of profits, revenue or data. Our total liability for any claim shall not exceed the fees you paid for the relevant service. Nothing in these Terms excludes liability that cannot be excluded by law.

8. Confidentiality

We treat your business information as confidential and handle personal data in accordance with our Privacy Policy.

9. Termination

Either party may terminate services in accordance with the agreed arrangements. We may suspend or terminate access where these Terms are breached or where required by law. Refunds, where applicable, are governed by our Refund Policy.

10. Governing law

These Terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any disputes.

11. Changes to these Terms

We may update these Terms from time to time. Continued use of our services after changes constitutes acceptance of the updated Terms.

12. Contact

Questions about these Terms can be sent to info@zmbasket.com.